Services & Fees
SERVICES
Complimentary Consultation
We completely understand that every client has different needs, making it important to ensure we’re the right fit – that’s why we offer a complimentary consultation for all potential clients on request. If you are interested in scheduling a consultation via phone before getting started, you can book online here.
Bespoke Vacation Planning
All travel planning is completely customized, building your itinerary with a personal touch to ensure you get the most from your experience. You will depart with confidence that you won’t miss a thing!
Expert Booking
Our NH-based travel consultants work with clients nationwide, specializing in luxury vacations in Hawaii, Mexico, and the Caribbean. We partner with exclusive suppliers to ensure the best for our clients. NOTE: We do not book Disney, cruises, or domestic travel.
Reservation Management
All travel experiences booked by our travel consultants include reservation management. Reservations are monitored for changes, ensuring immediate notification and options for adjustment. Additionally, we provide support with your airline, hotel/resort, or tour operators, before, during, and after your travel, as necessary.
Personal Proposals
Our travel consultants provide proposals, personalized to your wants and needs. All proposals include our professional assessment of flight routes and schedules, accommodations, destination, ground transportation, and all components to ensure that you travel seamlessly.
Group Coordination
If you’re planning a destination wedding, or have a group of friends, family, employees, or a special interest group such as yoga, fitness, writers, etc. and envision a vacation or retreat, our group services will take the burden off you and let you relax with everyone else!
Personalized Itineraries
All travel arrangements booked by our travel consultants include a personalized itinerary which is available in .pdf format, and provided via secure online client portal with real-time updates.
Changes & Cancellations
Life happens, things change, and plans sometimes go belly up. We understand this, and for travel experiences booked by our advisors, we will handle your cancellations and changes so that you don’t have to!
Insurance Claims
For travelers who purchase Travel Insurance, we provide claims assistance when necessary. We will help you in submitting your claims, and we will work with the insurance company* to get your claim finalized, saving you valuable time. *Dependent on the insurance carrier’s terms & conditions.
FEES
(effective 1/1/2022)
Custom Vacation Planning
(up to 9 travelers)
Includes proposal of 3 recommendations on initial quote, and 1 additional quote after adjustments, for a maximum of 9 travelers.
Includes reservations for your tours and excursions, .pdf version of itinerary with schedule, an electronic version of itinerary via client portal, and 24/7 emergency assistance.
Fee subject to increase for planning that extends over 5 days.
$275
Group
Vacation Planning
For groups of 10 or more people. Includes 3 options on initial quote, and up to 2 additional options after adjustments.
Includes custom reservation booking portal for your tours and excursions, .pdf version of itinerary with schedule, electronic version of itinerary via client portal, and available offline.
Fee may be increased based on size of party.
Fee may be increased for planning over 5 days.
$575+
Special Event
Travel Planning
For special event groups, such as destination weddings, corporate events, retreats, and other similar needs. Includes 3 options on initial quote, and up to 2 additional options after adjustments.
Includes custom reservation booking portal for your tours and excursions, .pdf version of itinerary with schedule, electronic version of itinerary via client portal and available offline, as well as limited coordination with on-site contacts for events.
Fee may be increased based on size of party.
$1,500+
Name
Changes
Changing/replacing travelers on an already booked package. Must be completed no less than 7 days prior to travel. This fee is charged for each change.
This fee is in addition to any fees that may be charged by the supplier (airline, hotel, tour operator).
$50
In-Travel
Change Fees
Changes to flights, hotels, tours and/or activities while you are in destination, or within 7 days of departure. This fee is charged for each change, per traveler.
This fee is in addition to any fees that may be charged by the supplier (airline, hotel, tour operator).
$50
Cancellation
Fees
For cancellations other than those made by the supplier (airline, hotel/resort, tour operator, etc.)
This fee is in addition to any fees that may be charged by the supplier (airline, hotel, tour operator).
15%
based on gross total
